Shipping policy
Shipping Policy
Last Updated: June 2026
At Posh Hides, every product is crafted with exceptional attention to detail and quality. Many of our products are custom-made and handcrafted specifically for each customer, which requires dedicated production and finishing time before dispatch.
Order Processing
All orders are processed after successful payment confirmation.
For custom-made products such as:
- Bespoke Shoes
- Custom Cufflinks
- Custom Lapel Pins
- Custom Brooches
- Personalized Accessories
production begins only after all customization details are finalized and approved.
Production & Shipping Timeline
Within India
Orders are typically delivered within 10–12 business days from the date of order confirmation and successful payment.
Overseas / International Orders
Orders are typically delivered within 20–22 business days from the date of order confirmation and successful payment.
Delivery timelines may vary depending on product customization requirements, destination, customs clearance procedures, and courier operations.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
Promotional free shipping offers may be available on selected orders and regions.
Order Tracking
Once your order has been dispatched, you will receive shipment confirmation along with tracking details via email, SMS, or WhatsApp where applicable.
Customers can use the tracking information provided to monitor delivery status.
Delivery Delays
While we strive to meet the estimated timelines, delays may occasionally occur due to:
- Courier partner delays
- Weather conditions
- Customs clearance procedures
- Public holidays
- Government regulations
- Supply chain disruptions
- Events beyond our reasonable control
Posh Hides shall not be held responsible for delays caused by third-party logistics providers or circumstances beyond our control.
International Duties & Taxes
For international shipments, customers may be responsible for:
- Import duties
- Customs charges
- Local taxes
- Government-imposed fees
These charges are determined by the destination country and are the sole responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Posh Hides shall not be responsible for delivery failures, delays, or additional shipping costs resulting from incorrect or incomplete address information provided during checkout.
Damaged Shipments
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Share your order number.
- Provide clear photographs and videos of the package and product.
Our team will review the claim and assist with a suitable resolution in accordance with our Return & Refund Policy.
Contact Information
Posh Hides
Ground Floor, Plot 1108, Road Number 55, Opp. Peddammagudi Entrance, CBI Colony, Jubilee Hills, Hyderabad, Telangana 500033
Phone: +91 89771 81831
Email: poshhides@gmail.com
Website: www.poshhides.com
By placing an order with Posh Hides, you acknowledge and agree to the terms outlined in this Shipping Policy.