Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Posh Hides. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. About Posh Hides

Posh Hides specializes in handcrafted and custom-made luxury accessories including bespoke footwear, custom cufflinks, lapel pins, brooches, and related accessories.

Because many of our products are personalized and made to order, specific terms apply to production, delivery, returns, and refunds.

2. Order Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional information before processing an order.
  • Decline orders that violate applicable laws or regulations.

Order confirmation does not guarantee acceptance until production or processing begins.

3. Custom Orders

Custom products are manufactured according to specifications, designs, measurements, initials, monograms, logos, artwork, or other details provided by the customer.

Customers are responsible for:

  • Reviewing all submitted information.
  • Verifying spelling, initials, measurements, and design approvals.
  • Providing accurate customization details.

Posh Hides is not responsible for errors resulting from incorrect information submitted by the customer.

4. Pricing & Payments

All prices displayed on our website are listed in the applicable currency and may be changed without prior notice.

Payment must be completed before production begins unless otherwise agreed in writing.

We reserve the right to cancel orders affected by pricing errors, technical issues, or payment authorization failures.

5. Production & Delivery

Production timelines vary depending on product complexity and customization requirements.

Estimated delivery dates are provided for reference only and are not guaranteed.

Posh Hides shall not be liable for delays caused by:

  • Courier partners
  • Weather conditions
  • Government restrictions
  • Supply chain disruptions
  • Events beyond our reasonable control

6. Product Variations

As our products are handcrafted, slight variations may occur in:

  • Leather texture
  • Metal finish
  • Color tone
  • Stitching
  • Surface detailing
  • Natural material characteristics

Such variations are considered normal and are not defects.

7. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Requests may be considered for:

  • Manufacturing defects
  • Damaged items received
  • Verified sizing issues
  • Products substantially different from approved specifications

All claims are subject to inspection and verification.

Posh Hides reserves the right to approve or reject any request after review.

Approved refunds are generally processed within 7 working days following verification and product inspection.

8. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Branding

is the property of Posh Hides and may not be copied, reproduced, distributed, modified, or used without prior written permission.

9. Customer-Provided Designs

By submitting logos, initials, artwork, designs, or other content, you confirm that:

  • You own the rights to such content; or
  • You have permission to use such content.

The customer assumes full responsibility for any intellectual property disputes arising from submitted materials.

10. Limitation of Liability

To the maximum extent permitted by law, Posh Hides shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Delays caused by third-party service providers

Our total liability shall not exceed the amount paid for the product in question.

11. Right to Refuse Service

We reserve the right to refuse service, cancel orders, or terminate transactions if:

  • Fraudulent activity is suspected.
  • Abusive behavior is directed toward our staff.
  • False information is provided.
  • The requested customization violates applicable laws or third-party rights.

12. Warranty Disclaimer

Except as expressly stated, all products and services are provided on an "as is" and "as available" basis.

Posh Hides makes no warranties beyond those required under applicable consumer protection laws.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

14. Contact Information

Posh Hides

Ground Floor, Plot 1108, Road Number 55, Opp. Peddammagudi Entrance, CBI Colony, Jubilee Hills, Hyderabad, Telangana 500033

Phone: +91 89771 81831
Email: poshhides@gmail.com
Website: https://www.poshhides.com

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.